Testimonials

The other driver’s insurance covered repairs, and sent me a check for their estimate. Two other body shops treated me like an idiot, told me the estimate was likely far below actual cost of repairs and thus I would end up in “total value” territory. The insurance folks’ “total value” was laughably low, and I didn’t want to get anywhere near it with repair costs. Neither of those shops would even discuss what I suggested could keep repair costs well below “total value.”

When I visited Tanksley it was like the sun came out after a nasty storm. Chaston helped me to bring the repair price down in case more damage was encountered during repairs (none was). We line-item vetoed some purely cosmetic items off the work order, lowering the cost of repairs well below what insurance had paid me. Though there were some unexpected delays in getting parts, I was not surprised; my 1st-gen Fit is not common and I knew some of the parts might be hard to find. Chaston kept me posted on how repairs were going and what was causing delays. It ended up taking 2 weeks to finish repairs, but this was due to some parts being damaged in transit, and screw-ups at the other end of the parts supply line. My vehicle was beautiful when I picked it up–squeaky clean on the inside, shiny and nice outside. They even buffed out my old headlight so it matches the new one they replaced.

Getting crunched in a slo-mo crash was a total bummer, but Tanksley gave this episode an uplifting, happy ending with their EXCELLENT service and work. Yeah!